1. How do I place an order?

You can browse our products on our website, select your favorite canvas bag, and add it to your cart. After making your selection, you can view your cart and follow the prompts to complete the checkout.

2. What payment methods are available?

We support multiple payment methods, including credit cards, debit cards, and major payment platforms.

3. How much is the shipping fee?

Shipping fees vary by region. You will see the specific shipping fee information on the checkout page. We offer a variety of shipping options for you to choose from.

4. How long will it take to receive my order?

Once your order is confirmed and processed, it usually ships within 3 business days. The specific delivery time depends on your location and the shipping method you choose.

5. Can I change or cancel my order?

If you need to change or cancel your order, please contact our customer service as soon as possible. We will do our best to assist you before your order is shipped.

6. How can I check my order status?

You can log in to the website with your account to view your order history and status. If you do not have an account, you can also use the link in the order confirmation email we send you to check your order status.

7. What is our return policy?

We accept returns within 30 days of receipt. Please ensure the item is unused and in its original packaging. For detailed return procedures, please see our return policy page.