Thank you for visiting totetrellis (hereinafter referred to as “this website”). We value your privacy and are committed to protecting your personal information. This document details how we collect, use, store, and protect your information. Please read this Privacy Policy carefully before using this website.

1. Information Collection
We may collect the following two categories of personal information:

Personally Identifiable Information: When you register, place an order, or participate in other activities on this website, we may collect your name, email address, phone number, mailing address, payment information, etc.

Non-Personally Identifiable Information: We may collect technical information about your use of our website, including browser type, service provider, recommended and opt-out pages, and date/time stamps. This information does not individually identify you.

2. Use of Information
We use the collected information for the following purposes:

Order Processing: Processing your purchases, providing order confirmations and shipping notifications.

Customer Service: Responding to your inquiries and providing support.

Marketing: Sending you relevant information, promotions, and offers based on your preferences.

Website Improvement: Analyzing user behavior to improve our products and services.

3. Information Protection
We take appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. All sensitive information (such as payment information) will be transmitted using Secure Sockets Layer (SSL) encryption.

4. Information Sharing and Disclosure
We promise not to sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers: Third-party service providers (such as payment processors and logistics companies) that work with us may access your information only on an operational basis.

Legal Requirements: We may disclose your information when required by law or to protect our rights, privacy, security, or property.

5. Your Rights
Under applicable data protection laws, you have the following rights:

Right of Access: To request access to the personal information we hold about you.

Right of Correction: To request correction of any errors or incompleteness in your personal information.

Right of Erasure: To request the deletion of your personal information if certain conditions are met.

Right to Object to Processing: You have the right to object to our processing of your personal data under certain circumstances.

If you wish to exercise these rights, please contact us using the contact information below.

6. Cookies Policy

Our website uses cookies to improve your online experience. Cookies are small files stored on your computer to collect information. You can choose to disable cookies, but this may affect your use of certain features.

7. Changes to Privacy Policy

We may update this Privacy Policy at any time. Updates will be announced on the website. Please check this Privacy Policy periodically for the latest information.

Thank you for choosing totetrellis. We are committed to protecting your privacy and personal information!